Privacy Policy for Durlabh Darshan

Last Updated: 19 June, 2025

Introduction

Welcome to Durlabh Darshan, a spiritual VR experience that brings you premium spiritual video content in virtual reality. This Privacy Policy explains how we collect, use, and protect your information when you use our Meta Quest application.

Information We Collect

User Identification Data

  • Meta User ID: We collect your unique Meta user identifier to authenticate your account and provide personalized services
  • User Profile Information: We access basic profile information from your Meta account including your display name and avatar to enhance your experience within the app

Usage Data

  • App usage statistics and interaction data
  • VR session duration and frequency
  • Content viewing preferences and history
  • Device information and technical specifications

Purchase and Subscription Data

  • In-app purchase history and transaction records
  • Subscription status and billing information
  • Payment processing data (handled securely by Meta's payment systems)

How We Use Your Information

We use the collected information to:

Core App Functionality

  • Authenticate and identify users within the application
  • Display your profile information and personalized content
  • Provide access to purchased spiritual content and premium features
  • Manage your subscription status and access rights

Service Improvement

  • Analyze usage patterns to improve our VR spiritual experiences
  • Customize content recommendations based on your preferences
  • Troubleshoot technical issues and provide customer support
  • Develop new features and spiritual content offerings

Business Operations

  • Process in-app purchases and manage subscriptions
  • Send important service notifications and updates
  • Comply with legal requirements and platform policies

Data Sharing and Disclosure

Third-Party Services

We may share limited data with:

  • Meta Platforms: As required for Quest platform integration and payment processing
  • Analytics Services: Anonymous usage data for app improvement purposes
  • Payment Processors: Transaction data for subscription and purchase processing

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and users' safety.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis

User Rights and Controls

Your Data Rights

You have the right to:

  • Access your personal data stored in our systems
  • Request correction of inaccurate information
  • Opt-out of non-essential data collection
  • Manage your subscription and purchase preferences
  • Delete your personal data (see detailed process below)

How to Delete Your Personal Data

You can request deletion of your account and personal data by contacting us:

Email: durlabhdarshan@techxr.co
Subject Line: "Data Deletion Request"
Required Information:

  • Your Meta User ID or display name
  • Email associated with your account (if applicable)
  • Reason for deletion (optional)

Response Time: We will respond to your deletion request within 30 days and complete the deletion within 90 days of verification.

What Gets Deleted:

  • Your user profile information
  • Usage history and preferences
  • Account settings and customizations
  • Associated subscription data (where legally permissible)

What May Be Retained:

  • Transaction records (for legal/tax purposes, as required by law)
  • Aggregated, anonymous usage statistics
  • Data required for ongoing legal obligations

Important Notes:

  • Deletion is permanent and cannot be undone
  • You will lose access to all purchased content and active subscriptions
  • Some data may be retained for legal compliance purposes

Platform-Specific Information

Meta Quest Platform Integration

  • We access Meta's User ID and Profile APIs as approved platform features
  • Purchase and subscription data is processed through Meta's secure payment systems
  • We comply with Meta's developer policies and data usage guidelines

VR-Specific Considerations

  • We do not collect biometric data or detailed movement tracking
  • Spatial data is processed locally on your device and not stored on our servers
  • We respect the immersive nature of VR and minimize data collection interruptions

Data Retention

We retain your information for as long as:

  • Your account remains active
  • Required for providing our services
  • Necessary for legal or business purposes
  • You maintain an active subscription or have purchased content

Children's Privacy

Durlabh Darshan is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it immediately.

International Data Transfers

Your information may be transferred and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

Non-Commercial Use

Durlabh Darshan is intended solely for personal and spiritual use. The application and its content are not provided for commercial purposes. Users are strictly prohibited from redistributing, reselling, sublicensing, or otherwise exploiting the content or services offered in this application for commercial gain. Any attempt to use the app for business or profit-making purposes is a violation of this Privacy Policy and may result in suspension or termination of access.

Updates to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

  • In-app notifications
  • Email notifications (if available)
  • Updated version posted in the app

Contact Information

For privacy-related questions, data deletion requests, or other concerns, please contact us at:

General Privacy Inquiries:

  • Email: durlabhdarshan@techxr.co

Data Deletion Requests:

  • Email: durlabhdarshan@techxr.co
  • Subject: "Data Deletion Request"
  • Response Time: Within 30 days

Business Contact:

  • Business Email: durlabhdarshan@techxr.co

Compliance

This Privacy Policy complies with:

  • Meta's Platform Policies and Developer Guidelines
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable privacy laws and regulations

Consent

By using Durlabh Darshan, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time by discontinuing use of the app or contacting us directly.

Note: This Privacy Policy is specific to the Durlabh Darshan application and does not cover other services or websites that may be linked from our app. Please review the privacy policies of any third-party services you access through our application.

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